We tested and reviewed several of the best online hotel/property management systems available. We met with staff frequently to discuss problems with the business and potential solutions.
A few details
The Nalu Kai Lodge is a small hotel in Paia, that needed to gain efficiency with it’s reservations booking system, accountability among it’s employees, and generate more revenue through it’s online presence and proper branding.
The main problems we decided to focus on were the outdated web presence, poorly performing booking system, and the need to train new employees.